You have no items in your shopping cart.
You're currently on:
Customer Service
- Privacy & Security
- Shipping & Delivery
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Terms of Use
Privacy & Security
- St. Mary's Bookstore respects your privacy and we will do our best to earn and keep your trust. This Privacy Policy identifies how we collect, use and protect the personal information you provide to us when you visit this site. By using The Bookstore site, you agree with the terms and conditions of this Privacy Policy.
What Information Do We Collect and How Is It Used?
Information you actively submit to The Bookstore. You may choose to provide certain personal information to The Bookstore through this site. This "personal information" may include your name, address, telephone number, email address and credit card information. You may be asked to provide this information when you register to create an account with The Bookstore, to place an order with The Bookstore, or to contact The Bookstore with a question or comment. We use this information to fulfill your orders for books and related merchandise, to provide customer support, and to communicate with you.
Except as described below, The Bookstore will not disclose your personal information to third parties who are not our affiliates without your consent. We do not sell or exchange customer lists or customer information for marketing purposes with unaffiliated third parties, and will not do so without your express permission. We may, however, share personal information described above with our affiliates for business or marketing purposes. When completing the registration process you will be asked if you wish to receive emails from us pertaining to your order and other information about The Bookstore such as sales and events. Both options will be selected for you, however you can choose to opt out.
The Bookstore may disclose personal information to government and regulatory authorities as permitted or required by applicable law, to enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of The Bookstore, our users, or others.
The Bookstore is not responsible for the privacy practices or the content of other websites that may be linked to this site.
Automatically collected information. The Bookstore’s web servers automatically collect anonymous information about a visitor’s IP address, browser type and referrer by reading this information from your browser. This information is collected in a database and is used to help us recognize you each time you return to our site. This information is automatically logged by most websites.
Information collected using cookies. The Bookstore may use various kinds of software devices, such as “cookies” to collect information about Internet use. These small files identify your browser and save information such as passwords so that Web sites can recognize you. You can set your browser to disable cookies, but some portions of this site (and other sites) may not work properly if you do this.
How Is Your Personal Information Protected?
The Bookstore maintains reasonable security procedures and practices appropriate to the nature of the information, to protect the personal information from unauthorized access, destruction, use, modification or disclosure. Nonaffiliated third parties are contractually obligated to maintain strict confidentiality, and are not permitted to use your personal information for marketing purposes, or for any purpose other than that we have requested of them.
How Can You Access Your Personal Information?
To access, correct or delete your personal information stored by The Bookstore, please log-in and click on the “My Account” link.
How Will You Know If We Change Our Privacy Policy?
The Bookstore may, but is not required to, update this policy from time to time. Accordingly, you should periodically check this web site for any changes.
If You Have Any Questions About This Privacy Policy please contact our bookstore. Our email is bookstore@stmarysprep.com
Shipping & Delivery
- There are four options for receiving your order - select the one that's right for you!
* In-store pick-up (no charge)
* Standard Fedex ground shipping (3 to 10 days)
* Second business day - provided by Fedex
* Next business day air - provided by Fedex
Some larger items may include additional shipping charge and may take longer for delivery.
Note: Shipping and handling charges apply to Continental U.S. orders only. For international and all other orders, please contact your on-campus bookstore. Contact your bookstore or textbook manager or by email bookstore@stmarysprep.com Returns & Replacements
- Textbooks
* A full refund will be given in your original form of payment if textbooks are returned with a receipt during the first week of class.
* With proof of a schedule change and a receipt, a full refund will be given in your original form of payment during the first 30 days of classes.
* No refunds on textbooks without a receipt.
* Textbooks must be in original condition.
* Shipping and handling charges are not refundable.
All Other Merchandise
* A full refund will be given in your original form of payment with a receipt.
* With a receipt, unopened software, CDs, cassettes, VHS tapes, and DVDs may be exchanged or refunded. (Opened software, CDs, cassettes, VHS tapes, and DVDs may be exchanged for the identical item only.)
* Without a receipt, a merchandise credit will be issued at the current selling price.
* Cash back on merchandise credits or gift cards will not exceed $5.
* No refunds on gift cards, prepaid phone cards, or magazines.
* All merchandise must be in original condition.
Returns and Exchange Process by Mail
Textbook returns must be postmarked during the first week of classes.
Your return or exchange should include a completed Return/Exchange Form and proof of schedule change, if applicable. Send returns/exchanges to the store. Send returns/exchanges via prepaid shipping. The bookstore will not accept returns/exchanges via COD. We are not responsible for lost return/exchange packages. Therefore, we highly recommend that you insure any mailed returns/exchanges. The credit for your return will be applied to the form of payment used to make the purchase or with a store gift card. Allow up to two credit card billing cycles for the credit to appear on your statement.
Returns and Exchanges in your Campus Bookstore
We will gladly accept returns/exchanges for online purchases at the bookstore. Make sure you have your customer invoice/receipt when returning or exchanging your items. Returns and exchanges made in your on-campus bookstore must adhere to the same timeframes as returns or exchanges processed through the mail. Ordering
- We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.
Generally, credit and debit cards are not charged until we either ship the item(s) to you or confirm availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information. Payment, Pricing & Promotions
- We accept the following forms of payment for your online purchase:
* Credit Cards (American Express, Discover, Master Card, Visa) Terms of Use
- DISCLAIMERS AND LIMITATION OF LIABILITY
User expressly agrees that use of Orchard Lake Bookstore is at User's sole risk. Neither Orchard Lake Bookstore, nor its affiliates, nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, "Providers"), or the like, warrant that Orchard Lake Bookstore will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of Orchard Lake Bookstore, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through the Orchard Lake Bookstore.
This site is provided by Orchard Lake Bookstore on an "as is" and "as available" basis. Orchard Lake Bookstore makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, Orchard Lake Bookstore disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Orchard Lake Bookstore will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental punitive and consequential damages. No oral advice or written information given by Orchard Lake Bookstore nor its affiliates, nor any of their officers, directors, employees, agents, providers, or the like, shall create a warranty; nor shall user rely on any such information or advice.
Under no circumstances shall Orchard Lake Bookstore or any other party involved in creating, producing, or distributing Orchard Lake Bookstore be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use Orchard Lake Bookstore, including but not limited to reliance by a User on any information obtained from Orchard Lake Bookstore or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to Orchard Lake Bookstore records, programs, or services. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through Orchard Lake Bookstore. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.
My Cart
